How It Works

TWO easy WAYS TO FRAME

WE'VE MADE IT EASY TO CUSTOM FRAME THE PHOTOS AND ART YOU LOVE.

HOW WE print

We print your digital photos on high quality, 250gsm satin photographic paper. When you upload your photo, we’ll automatically validate the file's resolution and show you the printing sizes available. If you don't see the size you want, it means the resolution of your image or the dimensions of your file is not large enough.
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HOW WE frame

Framing your art is our art. The moment your piece arrives in our studio, we get busy cross-checking your order and taking detailed measurements. We’ve turned Down Under upside down and back again to find the best materials and finest team of framers. So you can rest assured, knowing your frame will be built by a master craftsman using the best materials available. If you aren't 100% happy, we'll provide a refund.
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HOW LONG WE take

For digital file uploads, printing and framing begins as soon as we receive your order. Your finished custom frame will be delivered in 7-10 business days depending on your location. If you’re mailing in a pre-printed item, we will send you a return shipping label to use within one day of placing your order. Once you have shipped your art to us, please allow 5-7 business days for it to arrive at our studio, at which point we'll build your frame to order and have it back to you in another 5-7, depending on your location.
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